FAQs – Family Immigration Services


1. What does Family Immigration Services do?

We empower people who are transitioning to living in the United States by assisting them with English language skills, knowledge about U.S. customs and culture, and their rights in America.

2. Who provides these services?

The Family Immigration Services is a program of Catholic Charities of Central Colorado, a local non-profit agency that serves all people who come to us in a variety of ways that help answer their needs and improve their lives.

Catholic Charities of Central Colorado was founded in 1968 to provide compassionate, competent and professional services that strengthen and support individuals, families and communities based on the value and dignity of human life.

3. Where are English as a Second Language classes held?

In Colorado Springs at the following parish sites:

Our Lady of Guadalupe Church, 2715 E. Pikes Peak Ave.

St. Patrick’s Catholic Church, 6455 Brook Park Drive

4. Who are these classes for?

Any adult over age 18 who wants to be more confident in speaking English and who wants to gain the language abilities needed for everyday functions.

5. What is the cost to take classes?

The registration fee is $40, which helps offset the cost of books and other materials.

6. When do the classes begin?

Classes begin in September and continue through May. Classes may also be offered in the summer

7. How can someone register?

Registration for classes is in August or throughout the year:  Contact us at 719.866-6516

8. Do you have to speak English before you can take classes?

No. We offer classes at different levels, with most of our classes at the beginner level.

9. Who teaches the classes?

Volunteers of a variety of ages and backgrounds from throughout the community teach our classes. We also rely on volunteer aides in the classrooms. Some of our volunteers have teaching backgrounds, some do not. Some have experience with ESL, some do not. We provide a 12-hour Volunteer Training Program that introduces methods and techniques for teaching ESL that helps our volunteers feel more comfortable and effective in the classrooms. Knowledge of a language other than English is not required to be a volunteer teacher.

10. What can students expect to accomplish?

Classes focus on basic skills instruction covering topics such as shopping, housing, jobs, emergencies, community services, and many other issues dealing with everyday living. Language acquisition requires patience and students will learn at their own pace. We provide a classroom where students are given an opportunity to hear English modeled and encouraged to practice skills. Engaging and relevant activities help students achieve their goals. Assessments are given so students and teachers can measure progress.

11. How can I help?

The program is always looking for enthusiastic volunteer teachers and classroom helpers, child care assistants, and general office help. We also call for occasional translation help in a variety of languages including Chinese, Korean, Polish, and Spanish. Some of our students cannot afford to pay the registration fee. Learn about donations.

12. Do you have to be bilingual to volunteer in the program?

No. The students’ goal is to learn English. Instruction that models English and gives students a chance to practice skills in English is essential in helping students achieve their goals. Methods for effectively using English in the classroom for language acquisition are explained in the Volunteer Teacher Training Program. However, bilingual speakers are naturally welcome.

13. Do you offer other services?

Yes. During most of our ESL classes, we provide free child care. We also host workshops for clients on topics such as immigration, taxes, worker’s rights, and health care.


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